:root{--sidebar:250px;--border:#e7e9ee;--muted:#697386;--surface:#fff;--bg:#f6f7fb;--primary:#645cff;--shadow:0 8px 30px rgba(24,31,55,.06)}
[data-bs-theme=dark]{--border:#2b303a;--muted:#9aa4b2;--surface:#161a20;--bg:#0f1217;--shadow:none}
*{box-sizing:border-box}body{background:var(--bg);font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;color:var(--bs-body-color)}a{color:inherit}.app-shell{min-height:100vh}.sidebar{position:fixed;inset:0 auto 0 0;width:var(--sidebar);background:var(--surface);border-right:1px solid var(--border);padding:18px 14px;z-index:1040;display:flex;flex-direction:column}.brand{display:flex;gap:12px;align-items:center;padding:0 8px 20px}.brand-mark{width:42px;height:42px;border-radius:13px;display:grid;place-items:center;background:linear-gradient(135deg,#665cff,#8c63ff);color:#fff;font-size:22px;font-weight:800;box-shadow:0 8px 20px rgba(101,92,255,.25)}.brand small{display:block;color:var(--muted);font-size:11px}.app-nav{gap:4px}.app-nav .nav-link{display:flex;gap:12px;align-items:center;color:var(--muted);padding:10px 12px;border-radius:10px;font-weight:600;font-size:14px}.app-nav .nav-link i{font-size:18px}.app-nav .nav-link:hover,.app-nav .nav-link.active{background:rgba(100,92,255,.09);color:var(--primary)}.sidebar-footer{margin-top:auto;border-top:1px solid var(--border);padding:14px 8px 0}.version{font-size:11px;color:var(--muted)}.main-area{margin-left:var(--sidebar);min-height:100vh;display:flex;flex-direction:column}.topbar{height:76px;background:var(--surface);border-bottom:1px solid var(--border);padding:12px 24px;display:flex;align-items:center;gap:14px;position:sticky;top:0;z-index:1030}.topbar h1{font-size:19px;margin:0;font-weight:750}.subtitle{font-size:12px;color:var(--muted)}.content-wrap{padding:22px;flex:1}.app-footer{text-align:center;font-size:11px;color:var(--muted);padding:14px}.panel,.metric-card{background:var(--surface);border:1px solid var(--border);border-radius:14px;box-shadow:var(--shadow)}.panel{padding:18px}.panel-head{display:flex;justify-content:space-between;align-items:center;gap:16px;margin-bottom:16px}.panel-head h5{margin:0;font-size:15px}.panel-head span{font-size:12px;color:var(--muted)}.metric-card{padding:16px;height:100%}.metric-icon{width:34px;height:34px;border-radius:10px;background:rgba(100,92,255,.09);color:var(--primary);display:grid;place-items:center;margin-bottom:12px}.metric-value{font-size:25px;font-weight:800;line-height:1.1}.metric-label{font-size:12px;color:var(--muted);margin-top:5px}.status-pill{display:inline-flex;align-items:center;padding:4px 8px;border-radius:999px;background:rgba(108,117,125,.12);font-size:10px;font-weight:800;letter-spacing:.03em}.status-open,.status-connected{background:#e9f8ef;color:#187944}.status-resolved{background:#eef2f6;color:#536173}.status-configured{background:#fff4dd;color:#9b6500}.status-error{background:#ffe9e9;color:#a62b2b}.channel-badge{display:inline-flex;gap:5px;align-items:center;font-size:12px}.channel-badge.whatsapp,.channel-icon.whatsapp{color:#138a49}.channel-badge.instagram,.channel-icon.instagram{color:#c13584}.channel-badge.facebook,.channel-icon.facebook{color:#1877f2}.table>:not(caption)>*>*{background:transparent;border-color:var(--border);font-size:13px}.inbox-shell{height:calc(100vh - 122px);display:grid;grid-template-columns:320px minmax(400px,1fr) 280px;background:var(--surface);border:1px solid var(--border);border-radius:14px;overflow:hidden}.conversation-list{border-right:1px solid var(--border);min-width:0}.inbox-filter{padding:12px;border-bottom:1px solid var(--border)}.conversation-scroll{height:calc(100% - 58px);overflow:auto}.conversation-item{display:flex;gap:10px;padding:12px;border-bottom:1px solid var(--border);text-decoration:none}.conversation-item:hover,.conversation-item.active{background:rgba(100,92,255,.07)}.avatar-sm,.avatar-lg{border-radius:50%;display:grid;place-items:center;background:#eef0ff;color:var(--primary);font-weight:800;flex:0 0 auto}.avatar-sm{width:38px;height:38px}.avatar-lg{width:70px;height:70px;font-size:28px}.provider-dot{width:7px;height:7px;border-radius:50%;flex:0 0 auto}.provider-dot.whatsapp{background:#25d366}.provider-dot.instagram{background:#c13584}.provider-dot.facebook{background:#1877f2}.last-message{font-size:12px;color:var(--muted);max-width:210px}.chat-panel{display:flex;flex-direction:column;min-width:0}.chat-head{height:64px;padding:12px 16px;border-bottom:1px solid var(--border);display:flex;align-items:center}.messages{flex:1;overflow:auto;padding:20px;background:linear-gradient(180deg,rgba(100,92,255,.025),transparent)}.message-row{display:flex;margin-bottom:12px}.message-row.outgoing{justify-content:flex-end}.bubble{max-width:70%;padding:10px 12px;border-radius:14px;background:#f0f2f5;font-size:14px}.outgoing .bubble{background:var(--primary);color:#fff}.bubble small{display:block;margin-top:5px;opacity:.65;font-size:9px}.composer{display:flex;align-items:flex-end;gap:8px;padding:12px;border-top:1px solid var(--border)}.composer textarea{resize:none;max-height:140px}.contact-panel{border-left:1px solid var(--border);padding:20px;overflow:auto}.detail-block{padding:12px 0;border-bottom:1px solid var(--border)}.detail-block label{display:block;font-size:11px;color:var(--muted);margin-bottom:4px}.detail-block p{font-size:12px;color:var(--muted)}.empty-chat,.empty-state{text-align:center;color:var(--muted);margin:auto}.empty-chat i,.empty-state i{font-size:36px;display:block;margin-bottom:10px}.agent-avatar,.channel-icon{width:48px;height:48px;border-radius:14px;display:grid;place-items:center;background:rgba(100,92,255,.09);font-size:22px}.status-dot{width:10px;height:10px;border-radius:50%;background:#cfd4db}.status-dot.on{background:#27ae60}.setting-box{background:var(--bg);border:1px solid var(--border);border-radius:10px;padding:14px;height:100%}.setting-box label{display:block;font-size:11px;color:var(--muted);margin-bottom:6px}.setting-box code{word-break:break-all}.future-icon{width:70px;height:70px;border-radius:20px;background:rgba(100,92,255,.1);color:var(--primary);font-size:32px;display:grid;place-items:center;margin:0 auto 16px}.auth-shell{min-height:100vh;display:grid;place-items:center;background:radial-gradient(circle at top right,rgba(100,92,255,.18),transparent 35%),var(--bg);padding:20px}.auth-card{width:min(100%,430px);background:var(--surface);border:1px solid var(--border);border-radius:18px;padding:32px;box-shadow:var(--shadow)}.demo-box{font-size:12px;background:var(--bg);border:1px dashed var(--border);border-radius:10px;padding:12px;color:var(--muted)}
@media(max-width:1199px){.inbox-shell{grid-template-columns:300px 1fr}.contact-panel{display:none}}
@media(max-width:991px){.sidebar{transform:translateX(-100%);transition:.2s}.sidebar.open{transform:translateX(0)}.main-area{margin-left:0}.content-wrap{padding:14px}.topbar{padding:10px 14px}.subtitle{display:none}}
@media(max-width:700px){.topbar .btn-primary{font-size:0}.topbar .btn-primary i{font-size:16px;margin:0!important}.inbox-shell{grid-template-columns:1fr;height:auto;min-height:calc(100vh - 120px)}.conversation-list{max-height:36vh;border-right:0;border-bottom:1px solid var(--border)}.chat-panel{min-height:54vh}.bubble{max-width:88%}.panel{padding:14px}}
.plan-mini:last-child{border-bottom:0}.flow-node strong{font-size:14px}